Here is a professional Terms of Service (ToS) tailored for your website development agency in India — Hostroy.com. You can place this on a separate “Terms & Conditions” page:
Terms of Service for Hostroy Digital Services
Effective Date: [22.4.2021]
Welcome to Hostroy Digital Services (“Hostroy”, “we”, “us”, or “our”). By accessing or using our website, services, or agreeing with us, you (“Client”, “User”, or “You”) agree to the following Terms of Service. Please read them carefully.
1. Scope of Services
We offer website design, development, domain registration, web hosting, email setup, SEO, digital marketing, and maintenance services. A full scope will be defined in your project proposal or agreement.
2. Payment Terms
- All prices are quoted in INR unless specified otherwise.
- A minimum of 50% advance payment is required to start the project.
- The final payment is due before the website is made live.
- A delay in payment may delay delivery.
3. Project Timelines
- Project timelines are estimates and may vary based on client feedback and scope changes.
- Timely feedback and approval from clients are required to meet deadlines.
4. Revisions
- Each project includes up to [2–3] rounds of minor revisions unless otherwise mentioned.
- Additional revisions or scope changes may incur extra charges.
5. Client Responsibilities
- The client must provide accurate information, content, and approvals promptly.
- Hostroy is not responsible for delays caused by client’s inaction.
6. Domain and Hosting
- We assist with domain registration and hosting through third-party providers.
- Clients are responsible for annual renewals unless included in a maintenance package.
7. Maintenance & Support
- Maintenance is offered only if subscribed under a separate plan.
- Bug fixes related to our code are free for 15 days post-launch unless otherwise agreed.
8. Ownership & Rights
- Clients own the final website once full payment is received.
- We reserve the right to display your project in our portfolio unless requested otherwise.
9. Confidentiality
- All client data and project details are treated confidentially and not shared without consent.
10. Cancellation & Refunds
- Cancellation requests must be made in writing.
- Advance payments are non-refundable once design or development has started.
- Partial refunds may be considered at our discretion in special cases.
11. Liability
- We are not liable for any indirect, incidental, or consequential damages.
- We are not responsible for third-party plugin errors, downtime, or issues after handover.
12. Modifications
We reserve the right to modify these terms at any time. Continued use of our services implies acceptance of the updated terms.
13. Contact
If you have any questions regarding these terms, contact us at:
📧 Email: support@hostroy.com
📞 Phone: +91-7666066081